Gordon cited two price propositions of Samanage. To start with, he reported it allows businesses of all sizes to deliver outstanding IT assist by streamlining processes, obtaining higher visibility across IT functions, and agility to scale their support desk. “It’s the only Company Assistance Management software that gives a System to reimagine how IT can supply value towards the Business,” Gordon claimed.

SolarWinds programs to obtain Samanage for just a obtain cost of $350 million in income or around $329 million net of money obtained.  SolarWinds programs to fund the transaction largely with its current dollars harmony.

When the trial time period has ended, Samanage adheres into the pricing structure It really is obtained on its webstie, but You cannot really invest in the computer software there. You can expect to nevertheless ought to Get hold of Samange gross sales via either email and much more probably cellphone to finish your acquire, which provides the business time to adjust your characteristic set (and pricing) to your company's specific demands.

Even so, he also gives in-depth assessments on a variety of software package answers that will help corporations obtain suited options for them. By his get the job done, he aims to help companies produce a more tech-ahead method of their operations and defeat their SaaS-connected issues.

Thompson ongoing, “We think that a powerful, current market-primary ITSM solution features us One more persuasive solution to reinforce our capability to provide IT experts in corporations of all dimensions though meaningfully expanding our whole addressable market, such as additional cross-sell options inside our significant and growing purchaser-foundation of much more than 300,000 shoppers.”

This award is provided only to best B2B merchandise and displays the fact that Samanage gives the highest doable standard of company. It highlights The seller’s considerable expertise in the business they’re promoting to and also the desires in their buyers.

This award is provided by our group of authorities to products that we think demonstrate Specifically high quality in terms of enjoyable the current requirements in the B2B and SaaS marketplaces and support businesses with strong and economical alternatives. As a totally ITIL-compliant services desk and asset administration application, Samanage gives a complete variety of IT built-in answers, the two for giant enterprises and tiny, medium providers.

This presents organizations A lot agility to scale their aid infrastructure as organization expands or contracts. The seller gives a quotation dependant on the amount of assistance agents and asset equipment. Whether or not you have 5 or 500 agents, your pricing strategy might be tailor-made to match your IT operational scale.

Get a closer look at the technological technical specs and system requirements for Samanage. Figure out if It truly is suitable along with your working program together with other software.

You can easily ask issues regarding your value quote through customer support or Dwell chat. You may find out more about Samanage selling prices in this article.

Probably the most common constructive feedback about Samanage is its responsible client aid. “We could Get in touch with them by means of chat, e mail, cellular phone… the choices give us many versatility,” mentioned just one of numerous satisfied prospects.

Entire solution with simplicity and trustworthy Generating my very own software package In keeping with my requirements has constantly been my desire, which turned probable because of the simplicity and dependability of this software package.

An intuitive element that we famous is always that as opposed click here to clicking a ‘Resolve’ button to shut a ticket–the typical in ticketing apps–you change the ticket status to ‘Take care of’. More cumbersome, we know, but it’s a precaution to make sure the ticket has become double checked.

As for stories, Samanage offers a lot of decisions which includes practical reports displaying data on incidents as well as inventory stories and contract studies. A chance to create custom made stories is usually integrated, that may be a boon in the event you've taken time to develop custom fields and workflows.